Contact & Support
We're here to help you get the most out of Transit. Reach a human at the channels below, check live service status, or browse the documentation — most questions are answered in the getting-started guide and FAQ.
Product & technical support
Questions about using Transit, connecting to a device, billing, your account, or something not working the way you expect — email our support team and we'll get back to you.
Security & vulnerability reports
Found a security issue or potential vulnerability? Report it directly to our security intake. Please do not file security reports through general support. See our security model for how Transit protects your data.
Service status
Check real-time availability of Transit's cloud services and subscribe to be notified of incidents and scheduled maintenance.
Self-serve help
Documentation, how-to guides, and answers to common questions.
Transit AI Software Inc. · transitai.app